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Refund Policy

Effective date: April 19, 2026

This Refund Policy explains when refunds may be issued for purchases of Baron Buff.

Baron Buff is a digital subscription service that provides League of Legends players with features such as draft recommendations, pre-game guidance, and post-game analysis. By purchasing Baron Buff, the customer agrees to this Refund Policy.

1. Initial Subscription Refund Guarantee

We offer a voluntary 30-day money-back guarantee on the first subscription purchase only.

If this is the first time a customer subscribes to Baron Buff, the customer may request a refund within 30 calendar days of the initial purchase date.

If the request is made within that period and the purchase can be verified, Baron Buff will generally issue a full refund to the original payment method, subject to this Refund Policy.

2. Renewals

Renewal charges are generally non-refundable, unless:

• a refund is required under applicable law; or
• Baron Buff decides, in its discretion, to make an exception.

To avoid renewal charges, the customer must cancel the subscription before the next billing date.

Cancelling a subscription stops future renewals only. Cancellation does not automatically create a refund for any charge that has already been processed.

3. Eligibility

To request a refund, the customer must provide enough information for the purchase to be identified, such as:

• the email address used for purchase;
• the order receipt or transaction reference;
• the date of the charge; or
• the subscription details associated with the account.

Refunds may be denied where there is evidence of:

• fraud;
• refund abuse;
• chargeback abuse;
• misuse of the service; or
• materially misleading or incomplete information in the refund request.

4. Effect of Refund

If a refund is issued:

• the refunded subscription may be cancelled immediately; and
• access to paid Baron Buff features may be suspended or terminated once the refund is processed.

5. Technical Issues and Product Problems

If a customer experiences a persistent technical issue or a material problem that prevents access to the paid features as described, the customer should contact Baron Buff support first so the issue can be investigated and, where possible, resolved quickly.

If a refund is appropriate, Baron Buff will issue one directly to the original payment method.

6. Payment Processing

Baron Buff processes payments through Stripe. Baron Buff is the Merchant of Record for all purchases.

As a result:

• charges may appear under "Baron Buff" or a related billing descriptor on the customer's payment statement;
• all payment-related support, billing actions, and refund requests are handled directly by Baron Buff; and
• Stripe acts as the payment processor only and does not handle refund or support requests.

7. How to Request a Refund

Refund requests may be submitted through the following method:

Baron Buff support

Email: [email protected]

Subscription management

Customers may also use the "View receipt" or "Manage subscription" links included in their purchase confirmation email, where available.

Please include:

• the email used for purchase;
• the transaction date;
• the amount charged, if known; and
• a short explanation of the request.

Baron Buff aims to review support requests within 3–5 business days.

8. Chargebacks and Payment Disputes

Customers are encouraged to contact Baron Buff support before initiating a chargeback or payment dispute.

If a chargeback or payment dispute is opened, access to the relevant paid features may be temporarily suspended while the matter is reviewed.

9. Statutory Consumer Rights

Nothing in this Refund Policy limits or excludes any mandatory consumer rights that apply under the laws of the customer's country, state, or region.

Where applicable law provides refund, withdrawal, cancellation, or consumer-protection rights that cannot be waived or limited by contract, those rights will continue to apply.

10. Changes to This Policy

Baron Buff may update this Refund Policy from time to time.

The version published on the website at the time of purchase will apply to that purchase, unless applicable law requires otherwise.

11. Contact

For questions about this Refund Policy, contact:

Baron Buff
Email: [email protected]
Website: https://baronbuff.com